I love books and I love crochet. With audio books, I can have the best of both worlds. Audio books also provide distraction from mind numbing but necessary chores. When the whole iPod rage first started, I couldn't figure out what the big deal was. I mean, I like music but I don't feel the compulsion to be plugged in 24/7. Then I discovered that audible content wasn't just about music. It was possible to download books, too! Now, I've been a fan of audio books for a long time and I've cheered on the revolution that took what was basically an assist for the deaf and turned into an assett for the average person. What used to be a small shelf in the bookstore has become a staple of publication. All the latest and greatest bestsellers come out in audio format. Taking it another step and allowing people to purchase downloadable content is, well, comparable to the invention of the wheel. Sure, you could technically move things from one place to the other before ... but now it's really portable.
So, I like MP3 and other format players, and I like audiobooks, and it follows that I like vendors who bring them together. My favorite? Audible.com. The array of content available on their site boggles the mind. But their customer service is the real reason I stick with them.
I got this email the other day which was a promotional deal. Anyone can purchase audio content from Audible.com, but members get special offers and certain perks. I dont' want to bore you with the details; suffice it to say that I contacted Audible.com because I thought something about the email was confusing. I wasn't complaining, my intent was to point out an issue that they might want to fix in the future. For my efforts I was rewarded with the equivalent of a $25 coupon to my account.
Now that's a company that wants to keep their customers happy. Is there any question why I'm so loyal to them?